Hotel Policies

Check In / Check Out

Check-In Time - 3.00pm

Check-Out Time - 11.00 am

Please be advised that early check-ins and late check-outs are not guaranteed.
Please note to inform the front desk if you are arriving past 9.00pm.

Cancellation Policy

Please be advised that we require 48 hours cancellation notice prior to your arrival date. Otherwise, a cancellation fee of a one night's stay plus taxes will be applied.

Occupancy Policy

Rooms with one bed and rooms with a sofa bed have a maximum occupancy of 2 guests per room.

Rooms with two beds have a maximum occupancy of 4 guests per room.

The Sunset Suite has a maximum occupancy of 6 guests.

Any additional guests over the age of 16 will be charged $25 per night.

Pet Policy

Samuels Hotel is pleased to welcome you and your pets. There is an additional pet fee of $50 per stay. Please call to confirm availability.